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Application Questions

Lease application status, Income Navigator status.

  • I don't feel comfortable connecting my bank account, is Nova Credit safe?
  • How does Nova Credit estimate my income after I connect my bank account?
  • What do I do if my payroll provider or employer is not supported?
  • What do I do if my bank is not supported?
  • What do I do if my payroll account won't connect?
  • What do I do if my bank won't connect?
  • How do I get a new Income Navigator link?
  • How do I file a complaint?
  • Why am I receiving duplicate Income Navigator email requests?
  • What is Income Navigator?
  • Why won't my Income Navigator link work?
  • Where do I obtain a status update on my application after completing the Income Navigator process?
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Resources
The Power to Underwrite Anyone: Introducing the Nova Credit Platform Introducing the NovaScore Cash Flow: the Future of Consumer Credit Risk Scores Survey Report: State of Alternative Data in Lending 2024
Nova Credit Raises $45M Series C Financing Nova Credit Expands to Canada, Partners with Scotiabank View all resources
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