Application Questions
- How do I get a copy of my Credit Passport?
- I was rejected for my student loan even though I used Nova Credit. Why is that?
- How do I know if I’ve built credit history before?
- I think I misentered some information. Can I complete Nova Credit pull a second time?
- The link I got to fill out Nova Connect is expired.
- Is a NovaConnect inquiry considered a hard or soft pull in my home country?
- How can I contact the foreign credit bureau?
- What happens after I raise a Credit Passport dispute?
- I don’t understand the authorization questions or recognize the answer options in going through Nova Credit.
- What is a dispute? How can I raise a dispute?
- What information is contained in my Credit Passport®?
- I am from a country you don't support. When will you have access to credit data in my country?
- What countries is Nova Credit currently able to get my data from?
- I have frozen my report in my home country. Can Nova Credit still help me?
- Can I start an application and return later?
- I'm being asked to pay for Nova Credit. Why is that?
- Does using Nova Credit impact my home country credit score? Does it impact my Canada credit score?
- How does Nova Credit affect my local score?