How to complete income verification
- What should I do if my banking institution is not supported?
- My bank is not supported, I can't find my bank in the system, what do I do?
- Do I have any other options besides connecting bank account or a payroll account?
- Can I use a W-2, 1099, or other tax document for income verification with Income Navigator?
- Can I use SSI or Social Security paperwork for income verification?
- Can Nova Credit provide me with a new income verification link?
Application Questions
- If I would like to file a complaint, what do I do?
- I finished my verification of income, what do I do next?
- I already uploaded a document, why am I still getting an email?
- How does Nova Credit’s Income Navigator work?
- Is my verification of income data secure?
- Does my income verification link expire?
Credit Passport Outcome Issues
- I think I misentered some information. Can I complete Nova Credit pull a second time?
- The link I got to fill out Nova Connect is expired.
- What happens after I raise a Credit Passport dispute?
- What is a dispute? How can I raise a dispute?
- What information is contained in my Credit Passport?
- My report could not be processed but there is still a pending charge on my credit card.