If you believe that you misentered any information, you may complete the Nova Credit request form a second time if our product partner is willing to send you a new link. Keep in mind that Nova Credit is not able to send you a new link, because we do not manage your application. Before you try again, here are some hints and tips:
- Be sure that every piece of information is correct. If you’ve recently had a life event (e.g., changed your name), be sure to use the name that you used when you lived outside of the country. Or if you’d registered a change of address within your old country but it’s recent, try using the address where you lived for a longer time.
- Middle names are generally not needed (that’s why we don’t have a separate box for it). However, some countries (e.g., South Korea) do require your full legal name, so in that case, you will need to enter your full name according to a government identification.
- Check old bank or credit card statements to confirm information related to the verification questions.
- For ID numbers, check that the document is currently valid (expired IDs will not work).
We also encourage you to have your consumer credit report issued by your local credit bureau (see the list here) on hand while you are completing the Nova Credit application, to better facilitate your ability to complete the application in a manner that matches what the bureau may have on file.
Note that you may get locked out after too many attempts, at which point you must wait 24 hours to try again. At times, the bureau may place a permanent lockout on your account, you need to contact the local bureau to unblock the lockout.
Please contact us here with any questions, or if you are unsure how to try again.
Comments
0 comments
Please sign in to leave a comment.